Terms of Use

Copyright Info Disclaimer

All content included on the Softub Canada site, including logos, graphics, photographic images and text is the property of Softub Canada, and/or its suppliers, including its website service provider. All software used on this site is the property of Softub Canada, including its website service provider. Any reproduction, modification, distribution, republication or display of content is strictly prohibited. Except in connection with shopping or placing an order, the contents may not be copied, reproduced, distributed, republished, downloaded, displayed, posted electronically or mechanically, transmitted, recorded, in any manner mirrored, photocopied, reproduced or framed without the prior written permission of Softub Canada. Any permission granted will be terminated automatically if any terms or conditions of this site are breached.

Web Site Errors

Softub Canada makes every effort to ensure that the information on Softub Canada.com is accurate, complete and current. Despite our efforts, there may be instances when information about a Product contains inaccurate or incomplete data, including data about the Product’s price or availability. Softub Canada makes no warranty or guarantee that the information on Softub Canada.com is error-free, complete, or current. We reserve the right to correct errors and/or update the content on Softub Canada.com at any time without notice. Softub Canada also reserves the right to refuse or cancel any order containing any error or inaccuracy, including after the order has been submitted, whether or not the order has been confirmed and your credit card charged. If your order is canceled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge. If product is marked “in stock” and not available, you will be notified within 48 hours.

Credit Card Charges

Softub Canada currently uses a secure server to safely retrieve your credit card information. Your credit card is only charged when your order is finalized. From time to time we will follow up with our customers via email or telephone to ensure all necessary items are purchased for proper use and process the information manually in a showroom in lieu of online. If in case, you need live support our customer service department at 800-507-TUBS(9789).

Rebate Disclaimer

Most rebates on the site are offered through our manufacturers. These rebate and coupon offers are subject to the terms specified by the manufacturer. These terms include the timeframe of the offer, limitations on quantities and combination with other offers. Proof of purchase and UPC codes from the original packaging are normally required for redemption of rebates by the manufacturer or the manufacturer’s agent.

Limitations & Exclusions

Online sales are intended for, and limited to, personal use and domestic sales only. We reserve the right to limit the number of products sold, including the right to prohibit sales to re-sellers. We disclaim all responsibility for the accuracy of any map or direction presented on our website. We will not ship to foreign locations. Warranties for products that are exported will be null and void.